Using a Mobile Phone in China
There are four different frequency bands used for mobile phone services throughout the world and as a result you must check if the country you want to travel in uses the same frequency as the country you live in. There are some four band phones on the market but the most common are two band phones which don’t operate in many countries. If you want to use a mobile phone when you come to China check if the phone you have at home has the right bandwidth. China uses the 900mhz wavelength for mobile phone services.
A US or Canadian two-band phone will not work in China. A British or Australian phone will work because China uses the same band as those two countries.
If you have the right phone you might still have a problem. Your phone could be ‘locked’ from operating in countries other than your home country. This is often done by companies which offer a special deal on phones and service. Before you come to China make sure your phone is not locked. Go back to the shop where you bought it and have it checked. There is usually a fee for unlocking.
Phones can be bought in China at reasonable prices. If your phone is not going to work here you will need to choose between buying one at home or buying one here. If you want to buy one here check models and prices before you leave your home country and choose a few that attract you. Get to know the prices so you have a base to bargain from. Bargaining is one of the national sports of China and you can usually get a good deal by haggling and shopping around. You ought to be able to find what you want cheaper than at home. I should add that Beijing just might be the exception at this time. With the Olympic Games less than a year away, prices are rising already in the Chinese capital and even in the famous markets (perhaps especially in the famous markets) some prices are now equal to those in Western shops.
Once you have your phone you can just take out the sim card and replace it. There are two main service providers in China, China Mobile and China Unicom, and they both operate everywhere. They offer a range of different services.
Buying the most suitable phone service is the big difficulty for a Westerner in China. The phone itself is easier. Salespeople in China are often sadly lacking in knowledge of the products they sell and are incapable of giving any information other than the most basic. If you are in a hurry you can become quite frustrated at the time wasted as sales assistants ask supervisors and supervisors telephone managers and other branches to find the information you need. Another difficulty you might experience is that rather than listening to your needs they will try to sell you an expensive model or service, but doesn’t that happen everywhere in the world?
Take a Chinese friend and make sure your friend understands exactly what you want. Be careful about that, she will say ‘yes’ when you ask if she understands even if she does not. It’s culture. You can end up with the wrong thing because of this cultural habit. You could buy a sim card and use your phone in one town then go to another town and find the service you bought only covered the city you bought it in. Don’t be annoyed. Chinese people are amazingly willing to help and will go miles out of their way to show a stranger the way to get somewhere when asked for directions. Communication problems are to be expected in a foreign country. Just be patient if your friend makes a mistake. She did the best she could. Ask her to get the best bargain in costs and services for you and she will put all her energy into getting the right information from the salespeople.
If you plan to travel around China get an all-China service. I think a mobile phone is essential in China for a foreigner who will be staying for work or business. If you don’t know the language it will help you to find your way around because when you are lost it is wonderful to be able to call someone who can explain to a taxi driver where you want to go. When you are in one of the crowded cities of China and you and the people you are travelling with get separated you can phone them and identify a landmark where you can meet up again.